In the modern city built of reinforced concrete, the fresh air is getting farther and farther away from us. In recent years, with its natural texture, natural fragrance of trees and warm winter and cool summer, the wooden floor has made the home look more fashionable and warmer. It has gradually become the main building material for home decoration, and how to choose the wooden floor? Especially how much do you know about after-sales service?
See the netizen evaluation before buying online
Nowadays, there are more and more brands of wood flooring on the market, and many brands are under the banner of “first brandâ€. How to choose among many brands, this requires consumers to do their homework before buying. “For consumers who don’t know about wood flooring, online inquiry is actually a better way.†Ms. Huang, who has been engaged in wood flooring shopping for 10 years, said: “Online inquiry can not only understand the reputation and quality of the brand floor, but also To a lot of netizens' real evaluation of the brand, but also to be able to compare the price of each brand, then to the physical store to buy, then there is a bottom."
In the interview, it was found that most consumers pay more attention to the environmental protection, price and color of the floor when selecting the wooden floor. Generally, they will be required to look at the floor test report and carefully inquire about the wear resistance and formaldehyde content of the floor. Ms. Huang advises consumers based on her many years of experience: “When buying, you should try to choose a brand with stronger strength. Because the big brand has passed the market's survival of the fittest, its product quality and service are relatively guaranteed. Even if it happens after installation. The problem can also be solved by the company."
Who will buy the floor?
Because wood flooring is generally installed free of charge, this involves the after-sales problem: how to lay the floor, who to shop, when to shop, how to maintain, who is responsible for the warranty? These are all concerns of consumers. “When consumers buy flooring, almost all businesses promise to be professionally installed. In fact, this is not the case. Because most brands are not local, it is impossible to send installers directly to consumers. Installation, usually commissioned by the dealer is responsible. However, in order to control costs, dealers generally do not pay for training workers themselves, but directly hire the installation team in the building materials market. That is, the same installer can represent different The brand went to the door to install." A brand floor sales staff revealed.
Relevant experts remind consumers that in principle, whoever buys the floor will be laid, so don't lay it on your own, so that you can avoid the quality problems and make you suffer unnecessary losses. In the invoice, contract, must indicate the material, specifications, quantity, unit price, amount of the floor, beware of some merchants shoddy, and cross the sea. Before laying the floor, consumers should promptly check whether the quantity, quality, specifications, colors and materials of the floor are consistent with the purchase.
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